Rich Communication Suite in the Cloud – VoipSwitch’s new private labeled hosted solution for providers
Rich Communication Suite in the Cloud

VoipSwitch has extended its RCS Cloud offering by adding a new private label hosted model. The model combines the VoipSwitch hosted and managed Class 5 softswitch partition with the Rich Communication Suite Cloud platform, giving providers even more flexibility. Up till now a provider could enroll on our white label reseller program or become a 3rd party partner. The main difference between the two is that a reseller can’t bring their own termination while a partner can handle the offnet traffic on their own softswitch and thus decide on the routing and billing. This, however, requires a provider to already have a proper system in its network, and that system must be capable of certain integration with the RCS Cloud.

The newly introduced hosted model bridges this gap and enables a provider to have their own voice termination on our managed softswitch platform. The provider has access to an isolated partition where they can interconnect with termination carriers, use their own payment gateways for online top-ups, and connect to DID suppliers.

On top of that, VoipSwitch is providing RCS mobile dialers for Android and iOS as well as an RCS desktop version for Windows PC and MAC. The softphones are delivered branded according to the provider’s specification. The RCS user to user audio video communication and additional services are realized through the RCS cloud; provisioning of new accounts with SMS verification is also on VoipSwitch’s network. The provider’s partition handles the paid traffic only, that is, calls and SMSes to non RCS users (offnet traffic) and inbound traffic (DIDs).

In this model providers are charged a fixed rate per month, which is the simplest approach, letting a provider estimate the exact future cost of the business. The rates vary depending on the partition’s concurrent call capacity.

What Rich Communication Suite means:

RCS enhances consumer VoIP services by adding a whole suite of new features that go beyond voice and simple text communication. The emphasis is on a contact oriented approach where a user can not only initiate conversation but can also see his contacts’ interest, mood, location and readiness to communicate.

More about VoipSwitch’s RCS Cloud services can be found here: