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VoipSwitch Overview
Voipswitch is a software platform allowing for rapid voip services roll-out. It contains all necessary elements required in successful implementation of various VoIP services.

Voipswitch Features:

  • A highly scalable softswitch with integrated billing
  • Class 5 features included
  • A Calling card platform with IP IVR including pin or pinless scenarios
  • A Callback solution supporting all types of triggering methods, e.g. SMS, missed call, web call back
  • Web callshop interface
  • Web self-care portal for end users and support for Online payments
  • SMS features for both wholesale and retail services, using http, SIP and SMPP protocols
  • Mobile SIP for Symbian, Windows Mobile and Iphone users; all features are integrated with VoIP tunneling
  • Windows communicator with Instant Messaging, SMS, voicemail, sip calling and many other modules
  • Multi-tenant, multi-user IP PBX platform

Voipswitch Clientele:

  • Wholesale termination carriers
  • Retail internet telephone service providers
  • Internet providers including WIFI and WIMAX operators extending their offer by adding VoIP
  • Cable TV networks and incubent telecoms
  • GSM providers

Voipswitch Expertise:

  • Actively involved in the VoIP arena since 2001
  • In excess of 1500 Voipswitch solutions deployed worldwide
  • Award winning softswitch solution, Best product of the year 2008 and Next Generation Network Leader 2009
  • Voipswitch has a presence at all important fairs and VoIP conferences worldwide

Our customers can make money on whole range of services starting with wholesale voice and sms termination, through calling cards (phone to phone) and all types of callback (ANI, PIN, DID, SMS, Web), to the services offering full replacement of traditional phones, namely broadband phone calling, which enables users to benefit from 5 class services (voicemail, own phne numbers, additional features).

In addition Internet Telephony Service Providers (ITSP) can enhance their offer by adding softphone/communicator with sip, instant messenger and other cutting edge functionality. Another popular group of phone services are callshops which are also fully supported by our software.

All services can be offered through resellers who can manage their endusers accounts, rates sheets, see reports, active calls and more via web interface.

The system is multilayered, with the core which is the border session manager (softswitch) integrated with own, built-in, billing system. The core is responsible for switching the traffic, accepting incoming connections in different protocols, authorization, billing, reconcilation of different protocols or dialects and proxying the packets.

The higher layers consists of the applications extending the core of additional functionality like callback, Interactive Voice Response System, Callshop engine, Resellers module and others.

In addition the platform offers variety of tools for managent and reporting such as VSM, Web Config, Event Manager and others.

Another group of software are applications designated for endusers to which belong VSPortal - endusers web interface, softphones - Vippie!, SIPLink, Vippie mobile and also Callshop web interface and Online shop.

The diagram shows the seen from perspective of its functionality. Click on it to enlarge.

Main characteristics:

System

  • Single platform solution
  • Rapid Service Rollout
  • Pre-configured templates
  • Scalability - phased investment
  • Quick, flexible reporting
  • Open database architecture allowing for extended reporting functions and use of external scripts.

Switching

  • Carrier-grade softswitch Gatekeeper, registrar and proxy functionalitySIP and H323 protocol support
  • Protocols transparent conversion
  • Network protection capabilities
  • Advanced routingSingle entry point into VoIP infrastructure
  • Flexible proxy methods

Billing

  • Various authentication methods Prepaid/postpaid accounts
  • Robust engineFully integration with the softswitchCooperation with MySQL or MSSQL

Management interface

  • Real-time traffic and systems
  • Performance monitorWindows graphical interface Web-based interface

Web interface for endusers

  • Customizable customer self care web interface
  • Admin section with embedded html editors
  • Ready to use design templates
  • CDRs, payments, invoices, address book, users profile and others
  • Sending SMS, web callback

IP IVR (Phone to Phone calling cards module)

  • Customizable IVR scenarios (XML)Ready to use templatesCaller ID recognition
  • One or two stage calling proceduresSupport for DIDs as access numbers

Softphones - Vippie! and Siplink

  • Based on SIP protocolProprietary VOIP tunnel technology - making/receieving calls even behind voip blockades
  • Fully integration with the web interfaceQuick access to voicemail
  • Sending SMS Instant messaging - chat, presence, file transfer
  • Address book shared with the Web Portal interface

Callback

  • Authentication by caller ID or PINVarious methods of realizing callback
  • Support for DIDs as callback service numbersSMS and Web triggered callback
  • Embedded IVR system

Resellers system (VSR)

  • Multilevel structure Web-based comprehensive interface
  • Support for multi-currency
  • Customizable web interface for end-usersIntegration with the E-Shop

Callshop

  • Real-time monitoring and billingBooths visualisation
  • Standalone and web based versions invoicing

E-Shop

  • Various payments processors Credit cards, paypal, moneybookers
  • Automatic sign-up procedure Recharge, also by vouchers/PINs
  • Basket for selling products online.

SMS module

  • Support for http, SIP and SMPP protocols
  • Extended routing plan with support for multiple SMS providers Integrated with the softphone and the end-users web interface
  • Support for wholesale SMS traffic.

Online documentation: Exemplary scenarios: Residential services, scenarios, diagram; Wholesale VoIP termination and origination services - scenarios, diagram;

Related entries: border sessions controller, billing and provisioning, system capacity

  • Related:

    • Wholesale services
    • Retail services
    • System requirements and capacity
  • Shortcuts

    • Products by supported VoIP service categories
    • Pricing structure
    • Frequently Asked Questions
    • Online Documentation
    • Users Forum
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  • Blogroll

    • Voipswitch blog
    • Callto.NET demo website
    • Voip-proxy.com sample website
    • Hosted PBX demo website
    • TMCNET channel about Voipswitch
    • Voipswitch youtube channel
    Demo website presenting retail VoIP services based on Voipswitch.
    Growing database of the most often asked questions concerning Voipswitch.
    Online education resources, articles, installation and configuration guides, manuals
    Subscribe to users forum, useful hints and discussions connected to VoIP
    Sample application of wholesale VoIP business built on Voipswitch
    TMC - the largest and most visited technology site in the world is featuring Voipswitch
    IP PBX hosted platform for providers looking for deploying features rich services for business clientele
  • Latest posts

    • New version of the Symbian Nokia dialer with low-bandwidth consumption
    • Mobile VoIP, Imagine the Possibilities
    • See us at ITEXPO East 2010 in Miami, January 20-22
    • Voipswitch Rolls out its Video Phone with 7″ touch screen
    • Flash agent for voipswitch: shared contacts, webphone, SMS and callback
    • Mobile VoIP softphone for Android Google phones
    • Voipswitch Receives a 2009 Unified Communications Excellence Award
  • Categories

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    • Knowledge Zone
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    • Partners
    • Shows and Events
    • Updates and Releases
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  • Products

    • VoipSwitch Overview
      • Wholesale services
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    • Callback Platform SMS/ANI/PIN
      • PIN and ANI callback
      • SMS triggered callback
      • Web callback
    • Interactive Voice Response (IP IVR) for Calling cards
    • IP PBX - solution for hosted model pbx services
    • Callshop solution - Web based
    • Resellers Web Platform
    • Online Shop module
    • Web Portal - enduser’s interface
      • VS Portal screenshots gallery
    • VoIP tunnel antiblocking software
    • More products
      • Call through dialer for Blackberry
      • Callback Client for BlackBerry
      • Callback Client for Android
      • Wholesale Services Web Interface
      • VSAgent for VS PBX and VS Portal
      • VoIP tunnel client for ATCOM PBX
      • USB phones
      • IP phones
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